TA Manager

• Work closely with the Head of Delivery to achieve recruitment targets, delivery KPIs, revenue-support objectives, and sprint goals.
• Lead and manage the Talent Acquisition team while collaborating with the Vietnam and Global TA teams to ensure seamless recruitment delivery across all projects.
• Own recruitment delivery performance, including hiring velocity, quality of hire, fulfillment rate, utilization readiness, and stakeholder satisfaction.
• Manage team capacity, workload distribution, and resource planning to support current and future business demands.
• Act as a strategic partner to Sales, Delivery, and Leadership teams in workforce planning, hiring strategy, and talent market positioning.
• Build and maintain strong relationships with key clients by providing talent market insights, hiring consultation, and workforce solutions.
• Drive proactive talent acquisition initiatives, talent mapping, market intelligence, and talent pipeline development for critical and future skill sets.
• Coach, mentor, and develop TA team members through performance management, career development planning, and capability-building programs.
• Monitor recruitment performance metrics and delivery risks; identify gaps and implement corrective action plans to ensure targets are achieved.
• Lead continuous improvement initiatives to optimize recruitment processes, enhance operational efficiency, and improve candidate and stakeholder experience.
• Support organizational growth through succession planning, leadership development, and building a high-performance recruitment culture.
• Prepare and present recruitment reports, hiring forecasts, and market updates to management.
• Report directly to the Head of Delivery.

Qualifications & Skills

• 7+ years of recruitment experience, with at least 2 years in a team leadership, mentoring, or management role.
• Strong background in IT Recruitment, Staffing Services, Recruitment Agencies, Outsourcing, or IT Consulting environments.
• Proven experience managing recruitment teams and delivering hiring targets across multiple projects simultaneously.
• Strong sourcing, talent mapping, workforce planning, and market intelligence capabilities.
• Demonstrated ability to build, coach, and develop high-performing recruitment teams.
• Strong stakeholder management skills with the ability to influence decision-making across multiple levels.
• Excellent communication, presentation, and consulting skills in both English and Vietnamese.
• Strong analytical, problem-solving, and data-driven decision-making capabilities.
• Ability to thrive in a fast-paced, target-driven environment while maintaining high-quality delivery standards.