Senior ServiceNow SAM Analyst

Domain: System Integrator (Poland)

Contract Duration: 12 months (minimum 6-month commitment required)

Working Model: Team Augmentation (2–4 hours daily sync with client)

Working Time: VNT 3PM to 11 PM. Minimum 4–5 hours overlap with Poland (6 hours preferred)

English Requirement: Excellent communication skills

Therole:

  • Data deduplication and cleansing: identification and cleansing of duplicated software asset records in ServiceNow SAM Pro (publishers, products, vendors, software models).
  • Contract and catalogmanagement: creation and maintenance of contract records; creation of catalog items.
  • Entitlement implementation: uploading and verification of software entitlements in ServiceNow SAM Pro, ensuringcorrect assignment to software models,publishers, and contracts.
  • Normalization: standardization of softwarenames and publishernames.
  • Cybersecurityreviews: identification of freeware softwaretitles in ServiceNow that have not yet been checked by the Cybersecurity department; flagging for assessment and further action.

Requirements:

  • 3-5+ years of experience working with ServiceNow SAM Pro.
  • Knowledge of the SAM lifecycle, entitlement management, and software model normalization.
  • Experience in configuring the ServiceNow catalog.
  • Understanding of software management and risk management processes.
  • In-depth understanding of the importance of data quality,proficiency in using Excel/data cleansing skills.
  • Knowledge of cybersecurity processes related to software assets.

Application Confirmation

You're applying for the role below:

Senior ServiceNow SAM Analyst

Location: Thành phố Hồ Chí Minh

Contract Details: Contract

Submit Date: 2025-11-28

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About the job

Location Thành phố Hồ Chí Minh
Created On 2025-11-21
Working Model WFH
Job Level Senior